FAQs ABOUT DIGITAL LOCKS IN SINGAPORE

A digital door lock is a technologically advanced device that functions digitally to be able to unlock and lock the door, replacing the traditional mechanical key. It typically uses a combination of sensors, electronics, and authentication methods to grant access. These locks can be operated through various access modes such as keypads or entering a pin code, using fingerprint (biometric) recognition, Bluetooth to your smartphone, and RFID cards.

There is a wide range of digital locks: Wooden Door Digital Locks, Glass Door Digital Locks, and Metal Gate Digital Locks. They come in various lockset types: Push-pull and Lever Mortise locks, Deadbolt locks, and Rim Locks.

A digital lock is essential for enhanced home security and convenience and access control. It eliminates the risk of lost keys, allows keyless entry and easy management of access permissions, and prevents unauthorised key duplication. Overall, its smart features give you peace of mind and improve the quality of life of every Singaporean.

Anyone who wants home security and to make life easier, including:

  • The elderly may be forgetful, as digital locks often have a fully automatic lock feature.
  • Children who tend to lose main door keys, digital locks provide a reliable alternative.
  • Busy professionals who desire quick and convenient access to their HDB or condo door and gate.
  • Homeowners who want to provide safer access for domestic helpers, with features such as thumbprint recognition.

Using a smart door lock in Singapore is generally safe. They often have additional layers of protection against potential hacks such as encryption, multi-factor authentication, and tamper detection. This latest technology offers a higher level of security than manual key locks.

If you have concerns about security and hacking, opt for digital and smart locks from an authorised dealer and follow recommended security practices. One example to enhance safety is to cover your hands to be able to unlock your door using a unique code – choose a strong, non-guessable password.

Yes! Eazea, Philips and Samsung are the best digital lock Singapore brands. These are known for their excellent quality, security, durability, and cutting-edge technology.

Usually, most door lock model made is suitable for all door types – metal, wooden, and glass. You don’t need to replace your entire door to install a digital lock. These locks are designed to be retrofitted and can be installed on both new and existing doors without significant modifications. However, it’s essential to check the specifications of the lock with your supplier and ensure it is suitable for your specific door type.

Eazea digital locks require only 4 x 1.5V AA alkaline batteries. Replace all 4pcs batteries every 4 to 6 months to prevent batteries leakage.

It is the consumer’s responsibility to use only specific brands of Alkaline batteries.

Use reliable battery brands to prevent battery leakage which could damage your lock. Digital lock damaged from battery leakage is not covered under warranty.

We recommend customers to use Eazea, Energizer Alkaline (not max or max plus), Panasonic Evolta brand of battery that have been proven to be more reliable as compared to other brands. Do not use Heavy-duty and rechargeable batteries.

Do take note to replace the battery of accessories such as remote control once every 6 months.

Sure, we do have batteries for our leading brands.

Yes. Either you use the given mechanical override keys or use a 9-volt emergency power supply to charge up the door lock so you can unlock using your card, password or fingerprint to enter.

Generally, a password consists of 6-12 numerical digits but for some models, it can be 4 -10 digits. Please check the User Manual of your device.

The lifespan of a digital lock can vary depending on various factors. Generally, a well-maintained digital lock can last for several years. However, it is important to note that the durability of the lock can be influenced by factors such as the quality of the lock, the brand, the usage frequency, and proper maintenance. Regularly replacing batteries and conducting routine maintenance can help prolong the lifespan of a digital lock.

For most brands and models of Digital Locks, you will be notified by its alert. If you hear a warning ring or you see the indicator light blinking in red, it only shows the smart lock is running low on battery life.

But we recommend to change the battery every 6 months even though it doesn’t shows the low battery alert. This is to prevent battery leak. Other issues may arise too.

Upon registration, your finger may be positioned a bit slanted. So when you place your finger again, it won’t be detected.

Please try again with different fingerprint positions.

Another reason is due to genetic differences – the lines in the finger are too thin that may be difficult to be detected.

In that case, the person may use a password or other verification ways to unlock the door or gate.

Digital lock installation in Singapore usually costs around $50 to $200 but it depends on many factors including the type of digital locks, establishment, and the surface for installation.

So if you want to install it on a metal surface, it may have an additional cost.